Just your everyday GM party. |
So, You log into an alt explain to your guild why you can't raid and open your ticket. "We are currently experiencing a high volume of petitions" This doesn't phase you. You already knew that would be the outcome. You goof around on your alt while listening to your guild attempt hardmode Halion. You check the clock and realize it's been a few hours and still "We're currently Herp Derping". You log off in frustration. You spend the rest of your night watching "The Venture Bros" and relaxing.You decide to check your toon one last time before bed. Damnit, Still can't log in. You check your alt to see that status of your ticket. "Lol, Do you really think we care?" Sigh, You decide its time for bed after all there is always tomorrow.
Makes Perfect Sense. |
Day Two: You get off work and head home for a snack and some raiding. You sit down at your computer and suddenly it hits you. Damn Damn DAMN... You'd forgotten about your toon being stuck. As you type in your authenticator code you hold your breath. Loading... Loading... LOADING.. FUCK!! Looks like another night of not raiding. You sigh and log into your alt to see about your ticket. "You really thought We'd answer by now? LULZ" Sigh, You decide to just log off for the night. You realize it's not worth waiting. You lurk around facebook and 4chan all night and you check your e-mail a few hundred times in hopes of getting a beta invite. Maybe you are just hoping for some glimmer of hope in the darkness. After you've had enough FBF pics and trap threads on 4chan you head to bed. Perhaps tomorrow will be a better day?
It haunts your dreams... |
Day Three: You had the day off so you slept in til 3. You grab a bowl of fruit loops and plop down in front of your computer. You check your email, facebook, MMO-Champion, and all your other daily sites. You load up WoW and decide to check your bank alt first. Awesome, all your auctions sold! Even those way too overpriced glyphs. Looks like today will be a good day! You select your main and attempt to log in. The loading screen flashes for a second and bam booted back to the select screen. What the fuck? You rub the sleepiness from your eyes and try again. Same thing, The loading screen is trolling you. It's mocking you. You could of swore you saw that nightelf pointing and laughing at you. You've had enough. It's time you called tech support, because the in game support just isn't responding. You take a deep breath and dial the number. After a series of menus you are stuck on hold. The music blasting through your phone is Star Craft 2. Ahhh, you set your phone to speaker and lay is down on your desk. You mutter to yourself "Why must the music be so loud" You browse around on the web for a bit. You check the time. Has it been 10 minutes already? Sigh.. You continue to surf around passing the time. Finally 29 minutes later "
Thank you for Calling Blizzard Tech Support this is "The guy that will be ruining your day" : How can I help you?
You: I've been having issues with my toon. I crashed a few days ago on a flightpath. I was having issues with be stuck at the loading screen. Now the loading screen flashes for 2 or 3 seconds and I'm booted back to the select screen.
"Ruining your day guy" Did you delete your WTF folder? or run the repair tool?
You: Yes, I've tried all the basic stuff. I've had an open ticket in game for 3 days with no response.
"Ruining your Day Guy": Do you mind if I place you hold for a 2 minutes?
You: No that's fine I just want the issue fixed.
*Hold Music*
"Ruining your Day Guy": Hi sorry for the wait. I've looked into your issue and it's possible its your service provider.
You: Well, I can log into every toon on my account but this one. Are you sure its my service provider.
"Ruining your Day Guy": Really, Do you mind holding for a few more minutes while I look further into this issue.
You: Sigh, Not at all. (At this point you realize this guy has no idea how to help you)
*Hold Music*
"Ruining your Day Guy": Sorry to keep you waiting. This issue requires you to speak to a Games Master in game. They will have to move your character for you to allow you log in properly.
You: Right, I've had an open ticket for 3 days. Is there any way you solve this faster? I haven't been able to raid all week or do anything on my main.
"Ruining your Day Guy": I'm sorry but there isn't anything I can do for you. This is an in game issue. Is there anything else I can do for you?
You: Well seeing as you did nothing for me now I guess not.
"Ruining your Day Guy": Thanks for calling Blizzard Tech Support. You will receive a survey on the service I provided for you via email. Please fill it out. Have a good day.
*Hangs up*
You sigh in frustration. You realize that compelete morons work for blizzard tech support. You log in your alt and update your ticket to add the issues you chatted about with the Tech support guy and log off. Your day off is mostly gone now. You play some Dragon Age and watch TV. You check your ticket status before bed. "We are currently pointing and laughing at you" Grrr.. You are starting rage fairly hardcore now.
It doesn't |
Sorry for this long and drawn out post. This is the longest I've ever had to wait for an in game issue to be fixed. I've been playing WoW since it was in beta. I know I know I should just relax blah blah blah. I think 3 days is more than enough time for in game service that you PAY for to assist you.
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